DECEMBER FLASH SALE - ENDS TODAY

FAQs

Looking for a quick answer? This is the right place for you!

When will my order arrive? Your order will arrive within 14 to 20 days depending on the location that you ordered from. If you do place an order during peak season (October - December) shipping times will be around 15-25 days due an increased level of order volume around Christmas time. 

Do you charge for delivery? Absolutely not. As you probably know, most of our products have free shipping. This is because we believe that if you're buying from us and like what we have to offer, we should give you a little something in return!

Where is my order? 1 to 5 days after placing your order, we will be able to provide you with information on where your order is. To do this, please visit our Contact Us page and request an order update. We will then ask for your order number via email and we will go from here!

What is your policy for returns and exchanges? Learn more about our Returns Policy by clicking here.

What payment methods do you accept? We accept a variety of payments depending on your chosen delivery country, these include Visa, MasterCard, Amex, Maestro, Apple Pay, Android Pay, Google Pay, and Paypal.

Can you ship your products anywhere in the world? The answer to this is yes! We ship worldwide 24/7. You will not be charged for shipping.

How do I get discount codes to use at checkout? Here at Imperiyal we like to give back to you for supporting us, whether that is simply visiting our page or even purchasing! As a thank you we give out discount codes. You can receive discount codes during sale seasons or by simply signing up to our newsletter!

If you have any more questions or concerns, please do not hesitate to contact us at customersupport@imperiyal.com